Activity.Result condition

traviswarren · ‎04-07-2015

Hello all, I created a new state value that I would consider a closed state named "Failed". Per a workflow, I would like the value of "Failed" to progress a "Create Task workflow activity. Currently, it is waiting for one of the default closed states. Is there a way to make my custom state value of "Failed" considered as a closed state so it appears in the activity.result? If it appears as an activity.result I can add a condition to the workflow activity. Thanks

traviswarren · ‎04-07-2015

I attempted to use the community blog post https://community.servicenow.com/thread/163177 but I did not have success. I have a business rule on the change task table checking for all closed states including "Failed" which makes the change task Active= false. After changing the status to "Failed" I see that the change task is now not active. Also, in the condition for the workflow I have it set to activity.result == '8' which is the value of failed.

Steven Young · ‎10-08-2015

try activity.result == 8 try the 8 not in the ' '

i created several custom results for us.

activity.result == 3 Closed complete

activity.result == 4 Closed Incomplete