Add a Table of content article to the "We registered an incident for you!" email

[SSV PHANINDRA]

Business Justification : Opening a ToC after an incident is reported may contribute to the incident being resolved before a GDS analyst accepts the ticket.
Additional Details :
Would it be possible to add after: "We are sorry to hear that something is broken!  
We registered incident INC for you."
the following (depending on the selected application):
"While waiting for support, check the list of all {Affected service/application} related knowledge base articles that might contain a solution to your issue."
Please also see the attached list of ToC articles that we currently have.

[Vishal Jaswal]

Hello @SSV PHANINDRA 

You forgot to attach the list of ToC articles.