Add additional comments field on change form

Ashwini8
Tera Contributor

Hi All,

I have to add additional comments field in change form as same as it is present in incident.

 

find_real_file.png

I have to add this in change form in the related list. Please help me.

1 ACCEPTED SOLUTION

Mandeep Karan
Tera Guru

Hi Tejaswani,

both fields additional comments and work notes are present on change request table. only you need to configure the form design/layout.

find_real_file.png

find_real_file.png

 

Regards,

Mandeep

View solution in original post

6 REPLIES 6

Nootan
ServiceNow Employee
ServiceNow Employee

Hi Tejaswini,

Add the column to the table with the below configurations (change table name based on your requirement)

find_real_file.png

 

Mandeep Karan
Tera Guru

Hi Tejaswani,

both fields additional comments and work notes are present on change request table. only you need to configure the form design/layout.

find_real_file.png

find_real_file.png

 

Regards,

Mandeep

Thank you mandeep.

Priyanka Vasant
Tera Guru

Hi Tejaswani,

"Additional Comments" field is available in slush bucket. You need to select that with help of form layout option from the configuration. 

find_real_file.png