How to get the value from referenced field and display it as default value to the variable of record producer?

[s_s]

Hello community.

I would like to get the value from referenced field and display it as default value to the variable of record producer.

For example, I set default value to variable of record producer as below to get the 'name' value from user table .

And then I can confirm that the variable has 'name' value as default value on the portal.

However, I can't get the value 'department'.

Even if the same setting is made(gs.getUser().getRecord().getValue('department')), the department value cannot be obtained.

I appreciate if you could answer it.

[Allen Andreas]

Hi,

Can you try:

javascript:gs.getUser().getDepartmentID();

Please mark reply as Helpful/Correct, if applicable. Thanks!

[s_s]

Thank you for your reply.

I tried it, but I can get only ID.

[Allen Andreas]

That's correct...so if you know that's a department field? Then make it a reference field to the departments? That way when you set the default value using the method I gave you, it nets you a department?

[s_s]

Sorry for lack of explanation.

I would like to get the department value('Customer Support') of the user who is currently logged into the portal.

so, I mean I would like to get not ID but name of Department.