Add Change Variable Editor to Change Request Ticket Form
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02-27-2022 04:27 PM
Hi,
We are developing the Change Request form. I was asked if it was possible to add the Change Variable Editor to the Change Request. Of course, I was able to do that in the form layout, but there is a stipulation.
They do not want me to create a Record Producer form, but they want me to add the variables to the Change Request Ticket form, so they can populate it from this view.
This is how they want to fill out the form.
Is there a way to add the variables in this way and they fill it out from this perspective without have to create a Record Producer form?
If I am able to do this that would be great as I wouldn't have to create additional fields on the Change Request table.
Any help would be appreciated.
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02-27-2022 05:59 PM
I don't think the variable editor shows on a new form. Usually things that are not related to the record shown in the form cannot be displayed/edited on new records.
I would simply go for the "solution" where people add the variable stuff after submit.
I'm not sure there is an elegant option to collect that information for new records before submit. I mean it would be possible to "submit" the data, but I don't know of a way to "receive" it and write the info into the variables. The closest I can think of is to use a permanently hidden field to store the variable data in a JSON, read that field on insert and place the information into the variables. Not nice.
Again, I would go for the natural solution to let users fill in variables after submit.