Add custom change fields in template form
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‎05-12-2017 04:43 AM
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‎05-12-2017 05:03 AM
Thanks Ali.
But I need this as, If I have opened any normal change and if I give create new template, then type field value should auto populate as normal.
In case If I have opened any emergency change and if I give create new template, then type field value should auto populate as emergency.
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‎05-12-2017 05:14 AM
You can create a 'Create Template' UI action on change request table with the following script, Please try and let me know if it works
var type = current.type;
var temp = new GlideRecord('sys_template');
temp.initialize();
temp.table = ('change_request');
temp.template = 'type=' + type;
temp.insert();
Thank You
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‎05-12-2017 05:48 AM
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‎05-12-2017 05:56 AM
I don't think you can modify the + button from oob template bar
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