Add error message when adding Parent & child incident

[Kusuma Sai]

Hi sir,
1. If i have a added a Parent incident by using reference field - then show the error message on the form
2, If i am adding a child incident by using related list - then show the error message on the form
for 1st scenario - i have written OnChange cs- it works perfectly.

for 2nd scenario - i have written after BR - update - works fine. but when added a parent incident then update/save the incident then it was showing the AfterBR error message. it won't comes when adding a incident in the reference field. please suggest
@Ankur Bawiskar , @Kieran Anson. @AndersBGS 

[Ankur Bawiskar]

@Kusuma Sai 

so you are getting error message and if you want to stop then use this line after that error message

current.setAbortAction(true);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kusuma Sai]

Hi @Ankur Bawiskar Sir,
I have tried that one, but any user opened any incident(ex:INC101) and added incident 'parent Incident' field by using 'reference field' and saved the form, then The Business Rule error message is showing on the form.

please suggest how to abort this

[Ankur Bawiskar]

@Kusuma Sai 

so you don't want BR to run when parent field changes

you want BR to only run when Edit is clicked and show the error message then?

I doubt you can separate out the place from where the BR is triggering

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kusuma Sai]

@Ankur Bawiskar No sir, after adding the child incident the form was reloaded - in that reloaded form - show the error message.
Error message is displayed as expected, but when i am updated an another incident 'parent_incident' field - same error message showing- i don't want that.
only after adding the child incident -then only show the error message.

[Ankur Bawiskar]

@Kusuma Sai 

your onchange client script will give error when the value is changed.

try to use this as 1st line in client script just before checking the newValue

g_form.clearMessages();

If my response helped please mark it correct and close the thread so that it benefits future readers.