Add example text on Change Request form fields

[SNOW46]

Hello Team,

I want to add some example text on the Change Request form fields which will be helpful for the users while submitting the Change Request.

I want to add some text inside the boxes displayed per the screenshot. Can anyone help me out on this?

Thanks

[saha_namrata92]

Hi,
The above script is not working in Agent Workspace view.
Please assist!

[Service_RNow]

Hi @SNOW46 

- Create below onLoad client script

- Make sure the 'isolate script' column for this script is set to false (Default is set to true to prevent DOM manipulation) 

function onLoad() {
	//Declare the field variables that need a placeholder and get control over them
	var shortDesc = g_form.getControl('short_description');
	var desc = g_form.getControl('description');

	//Create the placeholder text(s) for the fields
	shortDesc.placeholder = "Give your short description here";
	desc.placeholder = "Please explain in detail what your issue is";   
}

Please mark reply as Helpful/Correct, if applicable. Thanks!

[saha_namrata92]

Hello Ram,
This particular approach is not working in Service operation workspace.
Any solution for the same?