Add field from another table on form

miro2
Mega Sage

Hi,

I stuck on the silly issue. Can anyone provide me how to add fields (e.g Actual time left) from Task SLA to Incident? 

On form layout I cant find any fields from Task SLA

Relationship between two tables will work?

7 REPLIES 7

Hi,

Still not clear to me.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

ok, I'll try to explain in details

I've got custom table and on this table I want see field "Business elapsed time" or "Business time left". Field will displaying value 0 sec.

How to put it on my custom table as a field with this value.

xxx0001004 is just a record from custom table

find_real_file.png

 

palanikumar
Mega Sage

Hi,

I suggest you to add related list instead of creating field. You can have more than one SLA, so it may confuse if you use elapse time from SLA.

To make SLA related list visible you can right click on Form header and the select configure > Related lists

and then select Task SLA->Task from the slushbucket to display the SLA information in the form.

 

Thank you

Palani

Thank you,
Palani