Add icon on tab in workspace?
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11-13-2023 03:54 AM
can we add icon on record beside number
Need to place a chat icon beside IMS number and this shall be blue when chat is active and change the color when chat has ended
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04-16-2025 06:39 AM
Interested if anyone has found a way to add icons to the tabs.
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07-12-2025 10:56 AM - edited 07-12-2025 10:56 AM
@Kiran Kumar 76 Did you get the solution for this my friend? I can't find anyone who has found the a way to do this.
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07-13-2025 12:46 AM
There is a title property on Now Experience that needs to be altered:
Just reference script: ${data.incidentData.chat_status == 'active' ? "💬 " : "📁 "}Incident - ${data.incidentData.number}
✔️ If this solves your issue, please mark it as Correct.
✔️ If you found it helpful, please mark it as Helpful.
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Shubham Jain
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07-13-2025 05:39 PM - edited 07-13-2025 05:43 PM
@Shubham_Jain Can you reference me that property URL or navigation to find it? I can't find it in my PDI.
Edit: In case you know the property for the CSM workspace, that's where I am trying to make the change.
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07-17-2025 12:05 AM
@Shubham_Jain Would you be able to share more details about the property? Otherwise the comment is not helpful, as there is a lack of documentation around this area.