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Add icon on tab in workspace?

Kiran Kumar 76
Tera Expert

can we add icon on record beside number 

KiranKumar76_0-1699876374640.png

 

Need to place a chat icon beside IMS number and this shall be blue when chat is active and change the color when chat has ended 

7 REPLIES 7

kim_kari
Tera Contributor

Interested if anyone has found a way to add icons to the tabs.

shubhamseth
Giga Sage

@Kiran Kumar 76 

 

There is a title property on Now Experience that needs to be altered: 

 

Just reference script: ${data.incidentData.chat_status == 'active' ? "💬 " : "📁 "}Incident - ${data.incidentData.number}

Issue resolved? → Mark as Correct


Found value? → Mark as Helpful


@shubhamseth Would you be able to share more details about the property? Otherwise the comment is not helpful, as there is a lack of documentation around this area.