Add icon on tab in workspace?

Kiran Kumar 76
Tera Expert

can we add icon on record beside number 

KiranKumar76_0-1699876374640.png

 

Need to place a chat icon beside IMS number and this shall be blue when chat is active and change the color when chat has ended 

9 REPLIES 9

kim_kari
Tera Contributor

Interested if anyone has found a way to add icons to the tabs.

MatiasS
Tera Contributor

@Kiran Kumar 76 Did you get the solution for this my friend? I can't find anyone who has found the a way to do this.

Shubham_Jain
Mega Sage

@Kiran Kumar 76 

 

There is a title property on Now Experience that needs to be altered: 

 

Just reference script: ${data.incidentData.chat_status == 'active' ? "💬 " : "📁 "}Incident - ${data.incidentData.number}

✔️ If this solves your issue, please mark it as Correct.


✔️ If you found it helpful, please mark it as Helpful.



Shubham Jain


@Shubham_Jain Can you reference me that property URL or navigation to find it? I can't find it in my PDI.


Edit: In case you know the property for the CSM workspace, that's where I am trying to make the change.

@Shubham_Jain Would you be able to share more details about the property? Otherwise the comment is not helpful, as there is a lack of documentation around this area.