Add multiple targets to one email notification

Hai Nam Tran1 · ‎03-30-2022

Hi,

I have a email notification which is triggered by event. In this notification I post a list of specific Change records of an person in the body.

Now I want this Notification to be posted in Activities tab of each Change records in the list. How can I get it done? The Notification is not record specific.

Anil Lande · ‎03-30-2022

Hi,

This is not possible and you need to trigger separate email for each change then only it will appear in all change request.

There is possibility of duplicating emails which are sent by writing BR on sys_email table but that is not recommended way.

Please try to convivence client to accept OOB functionality. If not agreeing then share how can we identify sent email so that it will be available in all related change requested.

Thanks,
Anil Lande

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Thanks
Anil Lande

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Hai Nam Tran1 · ‎03-30-2022

Thank you very much for your help. But I think I will not use this solution because it will generate so many redundant records for the sys_email table and also make it difficult to create reports.