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Add New Button is not available in Request Item Task

SayanG838505890
Tera Contributor

Hello team,

Recently i have created a script in List Control to just view the Add Button for a specific Catalog Item.


The script is working as expected in DEV environment and Production environment But the same script is not working in the QA instance.
I have exported the script through xml, But still it is not showing.
What can be done?
Please find the screenshot:
Working:

SayanG838505890_0-1761139942778.png



Not Working:

SayanG838505890_1-1761139961589.png


Thanks

 

1 ACCEPTED SOLUTION

Kieran Anson
Kilo Patron

Is the UI action the OOTB action? If so, it'll check whether user has create access to sc_task table which isn't available by default to all users. Potentially you're missing an ACL adjustment that was made

View solution in original post

2 REPLIES 2

Kieran Anson
Kilo Patron

Is the UI action the OOTB action? If so, it'll check whether user has create access to sc_task table which isn't available by default to all users. Potentially you're missing an ACL adjustment that was made

Hey Kieran,
Thanks mate the issue is now resolved.

I was missing the ACL

Thanks