Add new form to catalog item when external is selected

[New user1212]

How to create an option in the catalog item that if the user selects the External option in the location, a new form will appear with various variables to fill out?

[Ankur Bawiskar]

@New user1212 

what do you mean by new form?

[Brad Bowman]

I would add the various variables to the Catalog Item, ordered after Office location.  If you want to save some time in the next step, put these in a single row variable set, then add the variable set to the Catalog Item.  Next create a Catalog UI Policy with the Catalog Condition Office location is External, with the On load and Reverse if false boxes checked, as well as the views (Catalog Item/Request form, RITM, SCTASK) that you want this to apply to.  After the Catalog UI Policy is saved you can create a Catalog UI Policy Action selecting the variable set, or each variable individually, making them Visible = true (and Mandatory = true if you want).