Add region field to knowledge article search results page

[Joshuu]

Hi All,

I have a requirement on the knowledge articles search page.

Below is the knowledge article homepage when we search for any article

Here, we can see Knowledge Base and Category fields, requirement is to include Region field also from knowledge article. How to achieve this?

Could you please assist.

Thanks & Regards.

[Dr Atul - LNG]

Correct, avoid this enhancement as it’s already on the path to being sunset.

@Joshuu 

[Joshuu]

Hi @Dr Atul - LNG ,

Do we have any document/link about the knowledge homepage deprecation? It would be helpful if we have any such.

Thanks & Regards.

[Dr Atul - LNG]

https://www.servicenow.com/community/knowledge-management-articles/what-to-know-about-the-knowledge-...

@Joshuu 

[Joshuu]

Hi @Dr Atul - LNG,

Thanks for sharing. But client wants to implement this enhancement for now.

Could you please assist.

Thanks.

[Dr Atul - LNG]

Sorry, @Joshuu  NO idea on this.  You can log a case with Now support.

I still recommend, don't spend time on this and educate user for new interface.