ADD/REMOVE Multiple Not showing
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05-22-2023 05:34 AM
Team ,
We have 2 fields Location and Functional Process , for Location Add/remove option is showing however for functional process is not
How can fix this ?
Both fields having Glide_list Type , Then why this is difference ?
Please help me to fix this
Much appreciated your help in this
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05-22-2023 05:51 AM
I would look in the attributes for location - does it have a reference to a macro that adds that option? If it does, you might be able to add that macro to the functional process field (if the code in the macro is flexible to work on any field and not hard coded for location).
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05-22-2023 06:26 AM
Also I noticed , location is reference field
Could that be a Reason ?
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05-22-2023 07:00 AM
Hi pramn,
I have noticed that you haven't specified any reference for the Glide List (functional process) that's why you are not getting any add/remove multiple options there
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05-22-2023 06:06 AM - edited 05-22-2023 06:07 AM
Hi pramm,
The Add/remove Multiple option in Glide List is only visible for the existing records and is not available while creating the new record.
You can refer to this Link of ServiceNow for the same.
Please mark helpful (if it helped).