Add RITM hyperlink in send email action

SM123
Tera Expert

Hello,

In my error hander, i'm using send email action to send basic information about error. i'm trying to add RITM number as the hyperlink and flow context link of that RITM in the email body. can someone help me with this?

Yes i'm replacing instance name with real instance name

malika123_0-1743009313867.png

 

1 ACCEPTED SOLUTION

Hi @SM123 ,

yes we can do that 
you can create a new flow variable and set instance name with script and use that in the other flow variable

ChaitanyaILCR_0-1743103928298.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

View solution in original post

3 REPLIES 3

Chaitanya ILCR
Kilo Patron

Hi @SM123 

ChaitanyaILCR_0-1743011180843.png

create a flow a variable and set the flow variable value as the link and use the flow variable in the send email action body

ChaitanyaILCR_1-1743011292024.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

HI @Chaitanya ILCR ,

Thank you so much for your response. As instance name is different in prod and subprod. can we make instance name dynamic for the link?

Hi @SM123 ,

yes we can do that 
you can create a new flow variable and set instance name with script and use that in the other flow variable

ChaitanyaILCR_0-1743103928298.png

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya