Adding a Custom UI Action / Icon Next To A Form Field

[Jeff Mayrand1]

I would like to add a custom UI button next to the assignment group field. This button I am intending to use as a escalate to next team for service desk.

Currently when an incident is created I have a AJAX script setup that looks up the supporting team on the CMDB CI that is being reported. I want to extend this to allow for escalation with the click of a button next to the form field.

I don't really need help with code just how to get the button on the form in the first place. Initial searches show how to add them to the header bar. But I would like it as an icon similar to the Magnifying glass next to the field itself.

Thanks in advance!

Jeff

[kmayur]

You can refer this article for any help on this.
http://www.servicenowguru.com/system-ui/ui-macros/add-me-ui-macro-user-group-fields/

Basically you need a create a custom UI Macro and write your own script there to set the assignment group on escalation.

[Jeff Mayrand1]

Thanks again for your help! This is exactly what I was looking for!

[sensiple]

I want to add my custom image near to the field contact in the Case form.

Is it possible?

[sensiple]

As i'm new to the script, Can you please help me to create the reference to the field contact in the case form and add the icon near to that field?