adding html tags in mail script

[Renu4]

Hi Everyone,

I need to make the text in Short Description as bold in this mail script. I tried <b> and <stong >tags but nothis seems to be changing .

(function runMailScript(current, template, email, email_action, event) {

    if (current.getTableName() == 'task_sla') {
        template.print('<div><p class="sub2heading strong">Additional Details:</p>');
        template.print('<p class="normal">Caller: ' + current.task.caller_id.getDisplayValue() + '</p>');
        template.print('<p class="normal">Email: ' + current.task.caller_id.email + '</p>');
        template.print('<p class="normal">Phone: ' + current.task.caller_id.phone + '</p>');
        template.print('<p class="normal">Mobile: ' + current.task.caller_id.mobile_phone + '</p>');
        template.print('<p class="normal">Short description: ' + current.task.short_description + '</p>');
        template.print('<p class="normal">Description: ' + current.task.description + '</p>');

 BR,

Renu.

[Anand Kumar P · Accepted solution]

Hi @Renu4 ,

Check you tried in this way

template.print('<p class="normal">Short description: <strong>' + current.task.short_description + '</strong></p>');
    

Please mark it as solution proposed and helpful if it serves your purpose.

Thanks,

Anand

[Anand Kumar P · Accepted solution]

Hi @Renu4 ,

Check you tried in this way

template.print('<p class="normal">Short description: <strong>' + current.task.short_description + '</strong></p>');
    

Please mark it as solution proposed and helpful if it serves your purpose.

Thanks,

Anand

[Ankur Bawiskar · Accepted solution]

@Renu4 

try this

template.print('<p class="normal">Short description: ' + '<b>' + current.task.short_description + '</b></p>');

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Renu4]

Thank you Anand it works.