- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 08:19 PM
Hi Team,
I have created a Portal, here I have added a Simple list widget which show the list of records. When a new user logs in the widget show as "no records found" is there a possibility to show show kind of image when there are no records
Current screenshot
Expected
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 08:27 PM
@Community Alums
that message is shown when user possibly doesn't satisfy ACL etc
check the widget code from where it's showing that and add image which is by default hidden but if no records are found then the image will be shown
Add image in this div and enhance
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 10:49 PM
@Community Alums
then it should work fine
Are you testing with admin or non-admin?
I was able to show image from db image
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 10:54 PM
I'm testing with non-admin user only
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 10:57 PM
@Community Alums
please close the image tag as well
Also does it work with admin role?
If it works fine for admin then it's access issue
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 10:40 PM - edited 04-20-2025 11:20 PM
Hello @Community Alums ,
You can clone the Simple List widget and then add an image to this section of the HTML:
For example:
...
<div ng-if="!c.data.list.length" class="list-group-item">
${No records found}
<img src="/kb_semantic_check_no_issues_found.svg" />
</div>
...
Then replace the Simple List widget with your copy on the respective page:
Regards,
Robert
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-20-2025 10:42 PM
Hi @Robert H , yes I have cloned the widget and trying to add the image but no luck