adding more approvers on a ticket that is in approval=requested status driven by a workflow

etabalon
Mega Expert

I was wondering if anyone else has done this and could point me in the right direction. I have a workflow that runs against the change_request table and requires a Group Approval. The group that should have to approve this is in a u_approval_group field type=list.  

The requirement is if the change ticket is in "waiting for approval" stage (Approval=requested) that I can add more groups to the list. I can add a group to the list but my problem is it doesn't generate the sysapproval_group and sysapproval records.

Can anyone advise me if this is doable? Or how do you approach this requirement?

3 REPLIES 3

bgworld
Giga Expert

Hi etabalon,



We have implemented the similar functionality where requestor as well as existing approver can insert additional approvers( at run time) on change request and approval record. Then in workflow through script approvals are send to the group/users.



We have one field on change request which is shown on approval record as well. So Approvers and requestor access the same field and update it.


Thanks bgworld for your response.


Aman Gulati
Giga Guru

Hi bgworld

 

We are trying to implement the same. Can you share how you implemented this. How does workflow access the field and add approvals once it is waiting for approvals to be done

 

Aman