Adding MRV Variables to Approval or other Notificaitons

[EricG]

Has anyone had success in getting Multi-Row variable sets added to email notificaitons?

I saw this post and following the instructions.  Both in my DEV and Developer instances.

https://www.servicenow.com/community/developer-articles/multi-row-variable-set-in-notifications-via-...

It's not working. I was able to see the the email script call for mrvSysIDs returns "Undefined". 

Attempted to replace it with the sys_id of the mrv variable set, and the Script Include isn't being triggerred.

Any ideas what was missed?
Are there other solutions one could suggest.

@satyendrakgupta

[Community Alums]

Hi @EricG ,

Please refer to these threads:

https://www.servicenow.com/community/developer-articles/multi-row-variable-set-in-notifications-via-...

https://www.servicenow.com/community/itsm-forum/send-notification-to-email-addresses-in-multi-row-va...

[EricG]

The first article is what I followed also - and am not having success.  My notifications do not include the MRV, nor did a blank test with only the MRV mail script. Only my ticket variables from that OOB mail_script are appearing.  Suggestions?

[EricG · Accepted solution]

I was finally able to resolve this issue, after reading the whole post and seeing the response from from @Mike Lyttle 

All is right with the world now.