Adding/removing fields from VTB view of incident

[Naveen Kumar]

I need to add only below states to be on a VTB card for incidents.

Assigned to

Urgency

Priority

But in the VTB card , it is showing extra fields like "Assignment group, Updated by and State".

How do I remove these fields. 

[Community Alums]

Hi Check out the below links: It looks like after creating a view, You'll have to open the VTB board and then click on the configuration > Show card Info as shown in the below screenshot

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656249

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0818905

Please mark my response as helpful/correct if this helps

[Naveen Kumar]

Hi,

I have done the same

 and it is showing the fields that are there in the VTB view.

But my issue is it is showing 3 extra fields which are not there in VTB view.

i.e. - Assignment group, Updated by and State.

 I don't want these states 2 be visible on the VTB card

[Community Alums]

Hi, Yes.. check out the below links:

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/use/visual-task-boards/task/co...

https://www.servicenow.com/community/developer-forum/with-guided-visual-task-boards-can-i-add-delete...

https://www.servicenow.com/community/developer-forum/task-board-lane-field-can-field-be-removed-or-l...

[Ankur Bawiskar]

@Naveen Kumar  

yes it's possible to change

Configure the task board card view 

With Guided Visual Task Boards, can I add/delete display fields shown on the Task Card? 

If my response helped please mark it correct and close the thread so that it benefits future readers.