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05-01-2025 12:49 AM
Hello Everyone,
I need some suggestions as to how I can add the URL Reference on the Approval Notifications. I tried adding ${URI_REF} but this is not working as expected. I need to add the reference URL Link of the Change Record where the approver can redirected to approve the Record which is pending from his/her end. I have attached the Flow I have created.
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05-01-2025 01:10 AM
URI_REF won't work in flow
I created blog for this, check that and enhance as per your requirement
ServiceNow Flow Designer: Adding Record Link in "Send Email" flow action
sharing again here
- Create a Flow Variable: Start by creating a new flow variable of type String. This variable will hold the URL of the record you want to link to.
- Set Flow Variables: Use the Set Flow Variables flow logic to populate the string variable with the desired URL. You can construct the URL using the record's sys_id or other identifiers.
- Include in Email Body: Finally, incorporate the flow variable into the body of your email. This will allow recipients to click directly on the link and access the relevant record.
Output:
1) Flow Variable
2) Email link
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-01-2025 01:10 AM
URI_REF won't work in flow
I created blog for this, check that and enhance as per your requirement
ServiceNow Flow Designer: Adding Record Link in "Send Email" flow action
sharing again here
- Create a Flow Variable: Start by creating a new flow variable of type String. This variable will hold the URL of the record you want to link to.
- Set Flow Variables: Use the Set Flow Variables flow logic to populate the string variable with the desired URL. You can construct the URL using the record's sys_id or other identifiers.
- Include in Email Body: Finally, incorporate the flow variable into the body of your email. This will allow recipients to click directly on the link and access the relevant record.
Output:
1) Flow Variable
2) Email link
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 09:03 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 09:25 AM
Hi @Sundar akula ,
You can refer my similar post
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya