Additional Comments and Work notes cosmetic issue

[MarkWendilJhonD]

I created a Notes section in the Requested item [sc_req_item] and Catalog task [sc_task] forms. The content of this section should be the same as the content of the Notes section of incident. 

For Incident and Requested item forms, the Work notes field is on top of the Additional comments field, but for the Catalog task form, it is the other way around (Additional Comments is on top of the Work notes field). 

The layout for the section Notes of Requested item and Catalog task forms are identical as shown in the screenshots below. 

Requested item Form layout:

Catalog task Form layout:

I know this is a minor issue but it will be really appreciated if this is resolved. Thank you in advance!

[Sanjay191]

Hello @MarkWendilJhonD 
Could you please confim me these fields are custom or OOB you are using ?

[MarkWendilJhonD]

These are OOB fields

[Juhi Poddar]

Hello @MarkWendilJhonD 

You can refer the following post from community order-of-combined-journal-fields .

Hope this help you to resolve the issue.

Thank You 

Juhi Poddar

[Rajesh Chopade1]

hi @MarkWendilJhonD 

Check if there are any UI Policies or Client Scripts that might manipulate the visibility or layout of these fields dynamically. Make sure they don’t conflict with your layout changes.

thank you

rajesh