Agent Mobile App - Delete some applets
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‎08-14-2025 12:26 AM
Hi,
I have few clarifications to be made. The first image attached is the agent mobile app view. In that, On-call Schedule section is listed with Upcoming shifts, Time-off requests and Who is on-call subsections. But I want to remove these things. I checked the Mobile Studio UI. The second image attached is the Mobile Studio UI. I'm not able to figure out where to configure this. Please help me to fix this.
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‎08-25-2025 07:22 AM
For me, the mobile studio is appearing like this when I opened the ITSM Mobile agent. I could only find tables. There is nothing like On-Call Schedule screen. I tried from the application navigator, but sys_ul_screen.list is not present. How to remove the on-call schedule? Please help me. I'm attaching the image of mobile studio here.
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‎08-25-2025 07:35 AM
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‎08-26-2025 02:29 AM
@RaghavSh I wanted to remove the Procurement and Asset Tab. The entire contents inside these tabs are removed, but the tabs are not getting removed. Also, when I searched the sys_sg_Icon_section .list, I couldn't find the On-call schedule.Please help me on this. I want to remove the two tabs as well as the On-call schedule record.
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‎08-26-2025 02:32 AM
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a month ago