Agent Mobile App - Delete some applets

[NishaB]

Hi,

I have few clarifications to be made. The first image attached is the agent mobile app view. In that, On-call Schedule section is listed with Upcoming shifts, Time-off requests and Who is on-call subsections. But I want to remove these things. I checked the Mobile Studio UI. The second image attached is the Mobile Studio UI. I'm not able to figure out where to configure this.  Please help me to fix this.

[NishaB]

For me, the mobile studio is appearing like this when I opened the ITSM Mobile agent. I could only find tables. There is nothing like On-Call Schedule screen. I tried from the application navigator, but sys_ul_screen.list is not present. How to remove the on-call schedule? Please help me. I'm attaching the image of mobile studio here.

[RaghavSh]

@NishaB Search in "sys_sg_icon_section" table, you will find on call screen.

[NishaB]

@RaghavSh I wanted to remove the Procurement and Asset Tab. The entire contents inside these tabs are removed, but the tabs are not getting removed. Also, when I searched the sys_sg_Icon_section .list, I couldn't find the On-call schedule.Please help me on this. I want to remove the two tabs as well as the On-call schedule record.

[RaghavSh]

@NishaB Did you check this is PDI, OOB on call is available in this table only

[RaghavSh]

@NishaB did this fix your issue?