ai agents

Vedavalli · ‎03-25-2025

Hi

I have installed Now assist for AI agent and now assist for itsm. I couldn't see any out of box AI Agents . How and where can i find the out of box AI agents.

Thanks

Dr Atul G- LNG · ‎03-26-2025

Hi @Vedavalli

Then, you might need to log a case. It could be the expected behavior. Check this training—here's a demo that will provide clarity.

https://learning.servicenow.com/lxp/en/platform-security/ai-agent-workshop-post-ga?id=learning_cours...

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View solution in original post

RavishankarN · ‎04-01-2025

Hi @Vedavalli ,

These OOTB use cases are coming from the now assist ITSM plugin. This should work. If not no other go, raise an HI case 🙂

Vedavalli · ‎04-01-2025

Hi @RavishankarN

did you saw in your instance after installing now assist ITSM PLUGIN?

RavishankarN · ‎04-02-2025

Hi @Vedavalli ,

Yes, PFA screenshot.