AI SEARCH - OPEN QUICK LINK through the result evam

[Wizard]

So we have a table where we create a custom field (type = URL) which will have some URL to the portal outside servicenow. Now for this when i did the indexing and attach it to the search profile and when i tried to search i get the result as blank however when i click on that i am able to navigate to the provided URL.

After that i created the EVAM config for this so it can have some title and summary but now i am not able to click on that also i am not sure which EVAM View Config Action Assignment M2Ms i should align here so it will open the link when click on this.

Without creating the EVAM  i got the below result 

After creating the evam i am getting the evam result as with title and summary but not clickable.

[DanilMa · Accepted solution]

@Wizard In EVAM View Config you need add in Custom fields navigation_url, in EVAM View Config Action Assignment M2Ms related list link existing -> navigation, and in view template you need have  "actionMappings": {"clickAction":"navigation"} 

[Wizard]

Hi @DanilMa 

Thank you that was missing piece which i am not to find out.

Could you please let me know how did you figure this out is there any doc or any thing which i can refer so it can provide me glimpse that in this way these thing are configured corectly.

[Wizard]

@DanilMa 

We have recently updated to Vancouver version and again this is again repeating the same as instead of opening the link it is opening the QUICK Link record not the record. Could you please provide some guidance that how i can do resolve this

[Community Alums]

Did you get any solution for this?