Am getting below error in sys.logs any idea on this?

rajasekharyasam
Kilo Contributor

java.lang.reflect.UndeclaredThrowableException: java.lang.reflect.UndeclaredThrowableException: com.sun.proxy.$Proxy50.getCookies(Unknown Source)
com.glide.ui.CookieMan.getCookieFromRequest(CookieMan.java:121)
com.glide.ui.CookieMan.getUserCookieRaw(CookieMan.java:107)
com.glide.ui.CookieMan.hasRememberedUserCookie(CookieMan.java:116)
com.glide.amb.UserActivityMonitor.hasRememberMeCookie0(UserActivityMonitor.java:85)
com.glide.amb.UserActivityMonitor.hasRememberMeCookie(UserActivityMonitor.java:73)
com.glide.amb.UserActivityMonitor.notifyTransactionComplete(UserActivityMonitor.java:43)
com.glide.ui.MonitorList.notifyTransactionComplete(MonitorList.java:58)
com.glide.sys.Transaction.afterTransaction(Transaction.java:480)
com.glide.processors.AProcessor.runProcessor(AProcessor.java:537)
com.glide.processors.AProcessor.processTransaction(AProcessor.java:230)
com.glide.processors.ProcessorRegistry.process0(ProcessorRegistry.java:178)
com.glide.processors.ProcessorRegistry.process(ProcessorRegistry.java:167)
com.glide.ui.GlideServletTransaction.process(GlideServletTransaction.java:31)
com.glide.sys.Transaction.run(Transaction.java:2091)
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
java.lang.Thread.run(Thread.java:748)

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Rajasekhar,

Did you check which activity might have triggered this log?

like you clicked some update on some record or ran a schedule job or any other. can you check who is the created by for this log message and the preceding and succeeding log messages.

that would help you know better

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

rajasekharyasam
Kilo Contributor

Hi Ankur,

This message was triggering when a snow user logged in to the instance and which is created by the logged in user only!!!!!

 

Do you have any thoughts on this???

 

Thanks,

Raja

AnnaO6373147320
Tera Contributor

Hello Rajasekhar, 

Have you found the source of this error and the way to fix? I am getting the same one occasionally. 

Thanks in advance, 

Anna