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Announcements to appear in UI 16

Brian Lancaster
Tera Sage

Is there any way to make Announcement created under Portal > Announcement also appear in UI16?  This way our licensed users also know about an outage for outlook.

18 REPLIES 18

sachin_namjoshi
Kilo Patron
Kilo Patron

You will have to create a UI script and pull info from announcement table to show in native UI.

 

https://www.servicenowelite.com/blog/2015/5/18/header-message-for-servicenow

 

Regards,

Sachin

I see a lot of comments on the blog asking if they got it to work in UI16.  

DrewW
Mega Sage

You have two options

1 - Create a custom UI script that does this.  This can get very frustrating, especially when they update the UI.

2 - Create a custom UI macro that you add to the forms.  Will not show up else where automatically.

This is not what you want but it can give you a starting point on how to go about it with a UI macro
https://developer.servicenow.com/connect.do#!/share/contents/6610957_form_email_banner?v=1.2&t=PRODU...

 

I'm not sure I follow this application.  I want to display the same banner message that is on the portal from the accountment in UI16.  A UI macro requires Jelly script which we have nobody who knows it.  When I talk to most developers who have been building application for year and ask them if they know Jelly script they look at me like I have three heads as they have never heard of it.