Another role to be able to create and process update set

[jrcy]

Hello,

     We are trying to limit the use of admin in our instances but we want to be able to allow the user to use update set to move code around. We have created a new role 'slf_update_set' to do that and modified the update set module and many acl related to updated set so that that role can update the update set table. So far the user can create, do changes and get those changes captured into an update set properly. On the other instance, we have been able to retrieve the update set properly. The problem comes when we try to preview the update set, it just spins.

     We have look at this document  http://wiki.servicenow.com/index.php?title=Administering_Update_Sets#gsc.tab=0 and created 'glide.ui.update_set_picker.role'   property and gave it our role but that did not help.

      Any advise about what change may be missing.

Thanks...Jim

[DilipKumar DJ]

HI Jimmy,

Make sure the role has permission to read sys_update_set table.

[jrcy]

It does. I modified ACL for these tables to give read/write/delete/create access

sys_remote_update_set

sys_update_preview_problem

sys_update_preview_xl

sys_update_set

sys_update_set_log

sys_update_set_source (Read only)

sys_update_xml

But so far, the preview just spins and do not work unless I have admin.

[RajNow]

Hi Jimmy, not sure if this is helpful but let me share our experience. Our requirement was to allow very few admins to move code to production, while we wanted other core developers to move update sets across test/qa/uat instances. To achieve this we allowed developers to have admin role on non prod and create a new role on production for additional security and restrictions for code movement.

[Savita1]

Hi Jim, I came across your thread and I am also working on the case where I am trying not to give admin rights to other user for exporting and importing the update set. I created a pseudo admin role and through acl I am able achieve that the user can export update set but still struggling on how to import the update set. In your description I read that you are able to achieve it. Can you let me know the process by which you achieved it in detail. Need this on urgent basis. Thanks in advance. Savita