Duplicate CIs are created in the CMDB between Lansweeper and Tenable sourcesLansweeper is using the IRE rules and Tenable is using CI lookups How can we stop the duplicate CI creation, can anyone please suggest it to me?Thanks in advance for your res...
Hi I need to apply SLA for Asset Retrieval Catalog which is very challenging for me at this time.This Catalog generating multiple tasks and not sure how to apply SLA to multiple tasks.If anyone worked on Asset Retrieval Catalog SLA please guide.Sugge...
I have a cost center table (cmn_cost_center) and on this table is a related list that links to our approvers table (x_cost_center_approvers). Is it possible to create a field on cmn_cost_center that will display the number of approvers for each Cost ...
Hi guys , I have requirement where I need a count for all the email sent to user Abraham Lincoln , can I use Fix script for this.please guide !Thanks!!
Hi All, Up until recently, ServiceNow > Assets keyword search for an employee name would pull up old assets that had been assigned to the user. It no longer works. See attached. We now cannot find old assets and it is causing issues for our team. ...
Hi all,I want to add a new functionality to this Business Rule script.The script runs on the "x_cawa_metering_se_fsm_raw_meter_reads" table, which is set to run async on insert. This table has a reference field called "u_work_order_task" that links t...
I have the following code but it is not working it is giving back NaNfunction onLoad() { var qtystock1 = g_form.getValue('u_stockroom_1'); var qtystock2 = g_form.getValue('u_stockroom_2'); var qtystock3 = g_form.getValue('u_stockroom_3'); var qtyst...
Does anyone know why I don't have the new option to create a new list or category? I'm in my pdi and have admin and more access. Thanks in advance for any feedback you can provide!
Hello, I am trying to customize my employee center so that I get 2 tabs in the my requests tab.Thing is, it is a separate portal which is mostly similar to the employee center, so I need to duplicate pages like ec_dashboard etc< rather than editing ...
Greetings all, I have a naive question, my customers are looking for a way for users to work on problem task without using ITIL licensing.Is problem task analyst role good way to go about it. does giving problem task role to 50 users not impact itil...
Hello all,There is a requirement to create a report on number of Assignment groups an Incident has passed and also the time spent on each assignment group. I have created a report on Metric Instance table with definition as Assignment Group and group...
Hey, I am currently about to implement APIs into my project, but before doing so, I researched which API platform is best for testing APIs. Based on searching, a few names have appeared quite frequently, such as:ApidogPostmanHopscotchBrunoInsomniaDoe...
Previously, we are seeing the UI for the flow context errors but lately we have been receiving this. What could be the issue?
I registered for a developer account.However to install an app my company has on the app store i need a servicenow ID.How do it get one?
Please advise if any ITIL User can able to access the attachment or attached screen shot from activity/note section of closed Incident in ServiceNow.
