API Access to Company Portal

[davidbird]

Hi guys,
I'm tearing away the small patches of hair that I have left.
We have our work ServiceNow portal and all is good: https://bentleysystems.service-now.com/

I've love to use the API with it - to write some useful apps.
But I don't know how to log into anything that isn't one of the PDIs.

Please see the attached screen-shot. I wish to get something simple like this to work, but until the, I'm 100% nowhere.
I can't find a guide on how to login to a "proper" ServiceNow instance.

Please please help me!
Best regards,
Dave.

[Ankur Bawiskar]

@davidbird 

you need to provide authentication details without which you cannot consume the API endpoint.

If you are having valid user credentials then that API user should have create access on incident table as ACLs are evaluated when you use OOTB Table API

If my response helped please mark it correct and close the thread so that it benefits future readers.

[davidbird]

Thanks for your reply, but I still do not not know the correct program flow to achieve this.
How do I obtain the user token? Where do I submit a request do?
I have no idea how to even start with this.
There must be some documentation with the required endpoints.

[Ankur Bawiskar]

@davidbird 

you are using OOTB table API

Check docs on how to send request via postman etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

[davidbird]

I don't know what you mean by OOTB Table API.
So I don't know which documentation you are referring to.