Appending text on a String field

[Wayne Richmond]

When an email is received by Service Now, I want the reply to append an existing string field so the text goes at the top (there may be text in there already). This needs to be a string field so I can reference it from the Email Client pop-up. Any thoughts how I can append the text rather than overwriting it?

[Brad Tilton · Accepted solution]

If I understand this directly you're wanting to add text to a string field on the target record rather than overwriting it. You can do:

current.u_text += '\n' + email.body_text;

or

current.u_text = current.u_text + '\n' + email.body_text;

Let me know if I've misunderstood your question.