Approval Hub: “My Tasks” tab not visible in portal header (Employee Center) – how to enable it?

BheemSagarD
Mega Contributor

3 weeks ago

Hi Community,

I’m configuring Approval Hub in our Employee Center / Portal. I can see the My Approvals tab in the portal header. but I’m unable to see the “My Tasks” tab in the portal banner/header (refer to screenshot).

I tried updating all related Employee Center plugins assuming the “My Tasks” tab would appear automatically, but I couldn’t find any mention of this tab or any configuration that enables it.

Could anyone please help me how to enable this?

Thank you in advance for your help!


Regards,
Bheem Sagar

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miftikhar20
Kilo Patron

3 weeks ago - last edited 3 weeks ago

Hi @BheemSagarD,

 

To enable My Task tab:

  1. Navigate to All > Service Portal > Portals and open Employee Center record.
    MIftikhar_1-1769174790613.png
  2. Switch to the right scope (Employee Center Core), and open the Main menu record.
    MIftikhar_2-1769174936667.png
  3. Switch to the right scope (Employee Center), to enable this option, set the enable_tasks value to true in Additional options, JSON format field
"enable_tasks":{
	"displayValue":"true",
	"value":true
},​

MIftikhar_3-1769175157892.png

 

Product Documentation: Enable or disable global header options • Xanadu Employee Service Management • Docs | ServiceNow

 

If my response helped, please mark it as the accepted solution so others can benefit as well.

 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

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