Approval Required for a particular catalog item

[nehasr1288]

Hi,

I have a workflow that autoapproves all request in my servicenow that is no approval required for any request.But there is this one item for

which I would require a   approval. How can I implement it without disturbing my workflow?

[sachin_namjoshi]

create BR to generate adhoc approvals.

Regards,

Sachin

[nehasr1288]

Can you please explain a bit more in detail? I am not sure about this

[sachin_namjoshi · Accepted solution]

You can create business rule onsc_req_item table to generate dynamic approvals.

Please use below sample script

var approval = new GlideRecord('sysapproval_approver');

approval.initialize();

approval.approver = current.u_configuration_item.owner_service;

approval.sysapproval = current.sys_id;

approval.state = 'requested';

approval.insert();

Regards,

sachin

[nehasr1288]

Hi ,

Thank you.

I used the script :

(function executeRule(current, previous /*null when async*/) {

var taskT= new GlideRecord('task');

var reqItem= new GlideRecord('sc_req_item');

var approval = new GlideRecord('sysapproval_approver');

var sys_user1=new GlideRecord('sys_user');

sys_user1.approver ='Abel Tuter';

approval.initialize();

approval.approver = 'Abel Tuter';

approval.sysapproval = current.sys_id;

approval.state = 'requested';

approval.insert();

})(current, previous);

[Vichu]

I have a similar requirement but slightly different.

I am using a workflow named Access for all the catalog items. But for one catalog item i want an approval from a single person, this person is not a manger or the owner of the assignment group. I don't want to hardcore he person name under the approved by in the catalog item. Approval can be either on the request or ritm.

Any suggestions are highly appreciated.