Approval to be sent to manager of specific group from workflow

[karishma]

Hi all,

My requirement is to send approval to the manger of group 'Service now support team' from workflow.

I tried creating approval user activity and gave there assignment_group.manager and selected assignment group but it is sending approval to whole group instead if sending it to manager.

please suggest.

[karishma]

this piece of code should be in approval user activity or approval group activity?and where should i define the group name because approval should trigger to manager to Data Governance Hub group.

[Anil Shewale]

Hi  karishma

 try following script

var answer = [];

var group = new GlideRecord('sys_user_group');

group.addQuery('sys_id','<group sys id>');
group.query();
if(group.next()){
var mgrID = group.manager;
answer.push(mgrID.toString()); //push manager

}

If it help mark helpful or correct.

Thanks and regards

Anil

[karishma]

this piece of code should be in approval user activity or approval group activity?

[Sudhanshu Talw1]

Hi,

var answer = [];

var group=current.

var group = new GlideRecord('sys_user_group');

group.addQuery('sys_id',<GROUPS_SYSID);
group.query();
if(group.next()){
answer.push(group.manager.toString()); //Push sys_id of the manager in the answer variable.
}
}

Thanks

Sudhanshu

[karishma]

this piece of code should be in approval user or approval group activity?