Approvals based on multiple groups

praveen kummar
Tera Contributor

‎02-07-2024 04:18 AM

mutilple group approvals  any one from group can approve or reject  need to wait for other group . when first group rejected it  all other group are moving it to no required state . but we need wait for other group response .

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-07-2024 04:27 AM

Hi @praveen kummar 

 

In workflow it is 

 

LearnNGrowAtul_0-1707308840988.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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praveen kummar
Tera Contributor

‎02-07-2024 04:30 AM

we have same condition set  when rejection happen very first time all other group  state  is moving to  not required  . but requirement is need wait for other group response even after rejection 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to praveen kummar

‎02-07-2024 04:40 AM

You can set wait in workflow , as shared in screenshot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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