We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Approvals based on multiple groups

praveen kummar
Tera Contributor

mutilple group approvals  any one from group can approve or reject  need to wait for other group . when first group rejected it  all other group are moving it to no required state . but we need wait for other group response .

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @praveen kummar 

 

In workflow it is 

 

LearnNGrowAtul_0-1707308840988.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

praveen kummar
Tera Contributor

we have same condition set  when rejection happen very first time all other group  state  is moving to  not required  . but requirement is need wait for other group response even after rejection 

You can set wait in workflow , as shared in screenshot.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************