Approvals based on multiple groups

praveen kummar · ‎02-07-2024

mutilple group approvals any one from group can approve or reject need to wait for other group . when first group rejected it all other group are moving it to no required state . but we need wait for other group response .

Dr Atul G- LNG · ‎02-07-2024

Hi @praveen kummar

In workflow it is

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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praveen kummar · ‎02-07-2024

we have same condition set when rejection happen very first time all other group state is moving to not required . but requirement is need wait for other group response even after rejection

Dr Atul G- LNG · ‎02-07-2024

You can set wait in workflow , as shared in screenshot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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