Article template are not visible on Knowledge article document.

[Kaleem Shaik]

Hello All,

I am trying to find the article template/HTML body in the knowledge document. As I do not find it in edit mode.

where as I can see only name of article template/body while viewing the knowledge article.

[Sagar Pagar]

Hi @Kaleem Shaik,

As per the screenshot, the article body is empty.

You have to edit it and then publish it.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Kaleem Shaik]

Hi Sagar Pagar,

while editing the article body is not visible and when we are viewing/after publishing the articles at that time it is showing as empty.