article view for knowledge

JulietChicago
Tera Guru

‎05-06-2025 10:39 AM

WE have created a knowledge article template.

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When we fill out other new article form we can fill out the fields including the ownership group

JulietChicago_1-1746553044508.png

When we select preview to view the article we don’t see the ownership group in kb_article_view  or the kb_view or when we publish the article

JulietChicago_2-1746553044515.png

 

How do we get this field to display on the "view" of the article? WE don't need the end users to go to the list form of this.

 

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2 REPLIES 2

Brian Lancaster
Tera Sage

‎05-06-2025 11:15 AM

I know there are system properties under Knowledge > Admin > Properties. I don't see one for show ownership group.

 

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Why would you want to show the ownership group. Would end users even know what the ownership group refers too?

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JulietChicago
Tera Guru
In response to Brian Lancaster

‎05-06-2025 11:35 AM

Hi, 

Thanks for responding. 

We have different article templates. We have internal articles for technical teams  that would rather view the ownership group on the 'view' of the article instead of having to get the article list .

We do use a different template for end user groups so that one we don't need to "view" ownership groups.

 

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