In the CSM Portal, users are seeing an unexpected "Restricted" message along with an incorrect row count — for example, a user with access to 3 records sees 1 record on the first page and 2 on the second, instead of all 3 on one page. Is there any OO...
I have a Record Producer which makes several outbound REST calls to pull in data from a 3rd party app. I also have a form that is accessible to the users of the application which make the same REST calls to pull in data. On two of the calls I wo...
Hi Experts, I'm experiencing a UI issue in Service Operations Workspace (SOW) when viewing a Requested Item (RITM).As shown in the screenshot, the Variables section is partially hidden behind the left-side navigation panel, making it difficult to vie...
Error occured while inserting record: Operation against file 'sc_task' was aborted by Business Rule 'Abort changes on group^a81036a30f320fd08d6bc1e800d1b268'. Business Rule Stack:Abort changes on group
I have deleted a table, it was customized i'm using this 'sys_metadata_delete.list. but unable to recover the fields its all shown here. how to do please help. its Australia release PDI. One more thing i'm unable to see this deleted fields in the A...
For Custom Form For Each Record If Due Date is tomorrow Send Email1 on TodayElse If Due Date = Today + 3Send Email2 on Due Date + 3Else If Due Date = Today + 5Send Email3 Due Date + 5 CC Manager Exclude Weekends while Due Date Calculation
Hello good people So, in the effort of converting existing workflows to flow designer, we have stumble on different issues - one of them being stages. My understanding from reading different posts, is that you cannot set stage from within the sub fl...
Surprised to see that there is no OOTB dashboard showing the KPI details on SLAs. Am I missing any plugin or ServiceNow doesnt provide it OOTB?
Hi Guys, I was struggling for a while to have catalog item variables updated in flow designer. Could not find much information. The solutions involved required scripting, what i wanted to avoid for something that I excepted to be straightforward. I m...
I have written a client script to make the field read only on certain conditions, it is making the field read only on the main form but I have the same field added to another section of the form, there it is editable, How to enforce the field as read...
Hi, I've set up a quick message template to allow users to send out emails with key information about incidents. However, I would like to be able to pre-populate the to field in the quick message with the members of a group which would be defined...
We have a situation where a simple request has been evolved to encapsulate multiple requests and we would like to know how we can proceed.Simply put, this request has been increased in scope and now involves multiple records across different applicat...
Name on action number 1 is mandatory and must be filled in. A version was not created due to the error//for all mandate fiends we unable to expand the script edit for the fileds
my instance was created 2 weeks before and it got revoked though it was in use ..ID is dev366755 ...I want to understand why does it get revoked. even now its shows as hiberbating ....as I urgently need one PDI I went ahead and created oneAlso when I...
Hi everyone,I'm planning to learn more about on-demand app development and would appreciate some guidance from those who have experience building or launching these types of applications.Before getting started, I have a few questions:1. What are the ...