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Assign multiple controls to one issue

Aaviii
Tera Contributor

In GRC Servicenow, Is it possible to assign multiple controls to one issue?

 

7 REPLIES 7

J Siva
Kilo Patron
Kilo Patron

Hi @Aaviii 
No. You cannot link an issue with multiple controls or risk records.

Regards,
Siva

Aaviii
Tera Contributor

Do we have any technical logic behind this?

 

@Aaviii Yes, the relationship between Control/Risk and Issue is one-to-many.
if you open an issue record, there you'll see a reference field to link the control/risk record. So, you cannot attach multiple items there.

Aaviii
Tera Contributor

One to many, that means we can have multiple issues open for one control?