Assign multiple controls to one issue
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05-14-2025 12:23 AM
In GRC Servicenow, Is it possible to assign multiple controls to one issue?
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05-14-2025 12:33 AM
Hi @Aaviii
No. You cannot link an issue with multiple controls or risk records.
Regards,
Siva
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05-14-2025 12:39 AM
Do we have any technical logic behind this?
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05-14-2025 12:45 AM
@Aaviii Yes, the relationship between Control/Risk and Issue is one-to-many.
if you open an issue record, there you'll see a reference field to link the control/risk record. So, you cannot attach multiple items there.
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05-14-2025 12:47 AM
One to many, that means we can have multiple issues open for one control?
