Assign task to Requested For user using the workflow script

gnunez · ‎03-23-2018

Hi all,

I would like to assign the catalog task to the Requested For user. In my workflow activity for task I added the script task.assigned_to = current.variables.requested_for; but it still assigns the task to the opened by user instead of requested for.

Does anyone know if it has anything to do with the display values for the task table?

Thanks,

Grace

SanjivMeher · ‎03-26-2018

No. Requested For is a field on Request. So we were trying to access it using current.request.requested_for.

If it is a variable, we can access it as current.variables.requested_for from RITM or in workflow.

The business rule you created, can you change the order of the business rule to 2000 and try again?

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SanjivMeher · ‎03-26-2018

Can you send me a screenshot of where you are adding this code?

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gnunez · ‎03-26-2018

This is in the workflow activity:

gnunez · ‎03-26-2018

This is the BR I also tried

SanjivMeher · ‎03-26-2018

Looks like you have a business rule or dictionary default value for assigned to, setting it to opened by.

Can you check the business rules on Catalog task. Try deactivating them one by one and see if any of the BR causing it.

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gnunez · ‎03-26-2018

Where can check the dictionary default value for assigned to?