Assigned to field value is appearing the list view but it's not appearing in from

[DeepikaR1661877]

Hello every one,

I have facing one issue. in incident form i am just entering the assigned to field when the assignment group is empty, the user name not appearing in assigned to field value but it's visible in the list view, i was checking the client script, BR and UI policy, ACL all those everything is seems good. Any one help on this?

[Ankur Bawiskar · Accepted solution]

@DeepikaR1661877 

ideally there should be some script which is clearing that on form

[Ankur Bawiskar · Accepted solution]

@DeepikaR1661877 

ideally there should be some script which is clearing that on form

[Mark Manders · Accepted solution]

Did you check on UI policies as well? Because if you see it on the list, it is as Ankur says: it's in the DB. When you open the record and it isn't there, there is UI side logic clearing it (like a UI policy or client script that empties the value because the assignment group is empty).

[DeepikaR1661877]

Hi @Mark Manders 

Yeah i have find there is one client script is running background to clear the assigned to field value,

Thank you