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3 weeks ago
In my test for configurable workspace I have 'Click a UI Action' step which open the modal:
Then, the next step is Click Modal Button but it returns with error FAILURE: Did not find GlideModal
My test step configuration is like this:
Do I tested it the wrong way?
Solved! Go to Solution.
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3 weeks ago
We still have many limitations on workspace. Try custom UI steps and do let me know.
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Shaqeel
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3 weeks ago
share the complete steps
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Basically I open existing record, click a UI action and click confirm
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3 weeks ago
Hi @darthkims
Since your modal is in workspace, the reason it fails because workspace modals aren't built with GlideModal. They use component based rendering.
You can Try using Click component (Custum UI).
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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
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Regards
Shaqeel
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3 weeks ago
Based on the documentation I thought it will works for workspace?
