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‎02-22-2021 05:24 PM
Hello there, I am running ATF with a step to 'Click UI Action' - however I keep receiving this failed result:
'FAILURE: Failed to find UI action 'Propose Major Incident' on 'incident' form'
Does anyone know where I can look and try fix this issue please? These are my last couple of steps if that helps? Thank you
Solved! Go to Solution.
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Automated Test Framework
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‎02-22-2021 10:27 PM
Did you check this
1) In Step 11 screenshot are you able to view that UI Action
2) Possibly the UI Action condition is not satisfied for your record and it is not present on the form i.e. not visible
Hence ATF is unable to detect that UI Action
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-22-2021 10:27 PM
Did you check this
1) In Step 11 screenshot are you able to view that UI Action
2) Possibly the UI Action condition is not satisfied for your record and it is not present on the form i.e. not visible
Hence ATF is unable to detect that UI Action
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-24-2021 10:43 AM
Thank you for your reply Ankur. I wasn't able to see the UI action, but that lead to another way to populate the button so it is viewable. ATF is now working. Cheers, Winnie.
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‎07-22-2025 11:15 PM
Hi @Winnie P @Ankur Bawiskar
Can you please let me know how you achieved this in ATF?
I'm also getting the same error.
My incident priority is 1 so it should be visible which I test manually but in ATF it is not visible.
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‎07-22-2025 11:19 PM
Can you post a new question with all the details and tag me there as this is an old thread?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader