ATF fails at Click UI Action

Winnie P
Mega Sage

Hello there, I am running ATF with a step to 'Click UI Action' - however I keep receiving this failed result:

'FAILURE: Failed to find UI action 'Propose Major Incident' on 'incident' form'

Does anyone know where I can look and try fix this issue please? These are my last couple of steps if that helps? Thank you

find_real_file.png

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Winnie Poelima 

Did you check this

1) In Step 11 screenshot are you able to view that UI Action

2) Possibly the UI Action condition is not satisfied for your record and it is not present on the form i.e. not visible

Hence ATF is unable to detect that UI Action

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Winnie Poelima 

Did you check this

1) In Step 11 screenshot are you able to view that UI Action

2) Possibly the UI Action condition is not satisfied for your record and it is not present on the form i.e. not visible

Hence ATF is unable to detect that UI Action

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank you for your reply Ankur.  I wasn't able to see the UI action, but that lead to another way to populate the button so it is viewable. ATF is now working. Cheers, Winnie.

Hi @Winnie P  @Ankur Bawiskar 

Can you please let me know how you achieved this in ATF?
I'm also getting the same error.
My incident priority is 1 so it should be visible which I test manually but in ATF it is not visible.

KiruthikaJ_0-1753251269842.png

 




@Kiruthika J 

Can you post a new question with all the details and tag me there as this is an old thread?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader