ATF Failure - click UI Action - Promote Major Incident

[Kiruthika J]

Hi All,

My ATF is getting failed because Promote Major Incident UI action is not visible in Priority 1 incident whereas in manual testing it's visible for priority 1 incident.
How to test Promote major Incident UI action in ATF.

@Ankur Bawiskar Kindly assist! The requirement is just to test "Promote Major Incident" UI action which is visible in context menu when incident priority is set to 1

Thank you !!

[Ankur Bawiskar · Accepted solution]

@Kiruthika J 

are you sure in manual testing it's visible?

Did you try with admin role in ATF?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Kiruthika J]

Thank you @Ankur Bawiskar I'm able to see the UI action when I impersonate as "assigned to" user who is having more roles than caller(which I used previously to test the action).

[Kiruthika J]

Hi @Ankur Bawiskar 
After I click promote Major Incident a pop up window appear I used set component values(custom UI) and click component(custom UI) step  to click promote to promote major incident, but I'm able set component value after I set component value still promote button is grey out but when i test in client runner manually promote is visible.

Can you please assist!!

[Ankur Bawiskar]

@Kiruthika J 

I believe in manual testing that Promote button becomes editable after entering both the text boxes.

You have already given 60 seconds timeout so it should work.

But I could see in the screenshot both the text boxes not getting populated hence it didn't work.

Try to separate both the input text box set steps

If my response helped please mark it correct and close the thread so that it benefits future readers.