Attachment paperclip icon disappeared

Shiry
Kilo Explorer

Hi

I have a new table extends the software table, when i open the form the attachment paperclip icon appear for seconds and then disappeared, i want to show it.

I added ACLs for create, write, read and delete on the sys_attachment table but it still disappear and then i added an onLoad client script to enable it but still it appear for few seconds and disappear !

Any ideas

Thanks

9 REPLIES 9

Harsh Vardhan
Giga Patron

did you check any existing onload client script is hiding it ?  have you used g_form.disableAttachments(); in any client script ? 

 

 

No there is no client scripts at all it's a new table, i added an onLoad script which include g_form.enableAttachments(); just in case but it didn't work too.

validate the WRITE acl.

 

adding one thread here. kindly have a look.

 

https://community.servicenow.com/community?id=community_question&sys_id=b7730365dbd8dbc01dcaf3231f96...

The user has write access to the table, he actually has full access (write, create, read & delete) for both the software table and the attachment table but still not working