Auto populate Assignment group of logged in user

[Appu]

Hi ,

I want the Assignment group to show logged-in users groups currently I have a script that shows selected users group

what modifications to be done to the script and what should be the reference qualifier.

Kindly help me

[Ankur Bawiskar · Accepted solution]

Hi,

please update this query

grAssigneeGroups.addQuery('user', gs.getUserID());

Regards
Ankur

[Michael Jones -]

Sorry - I think I mis-read the idea. Ankur's approach is the right way to go.

Do all of your users have only one assignment group (a single group they are a member of) or do they have multiple groups that they belong to? You would need to determine how you would identify the assignment group in a situation where multiple might be available, otherwise you will just end up with an array of all of the groups the user is a member of. 

So you would need to adjust your grAssigneeGroups.addQuery() as advised above ('user', gs.getUserID()); but also add some additional criteria using grAssigneeGroups.addQuery() to limit your results to the one group you want. 

In the past, I've seen companies add a group reference field to the sys_user record and call it "Primary Assignee Group" and set the group on the user record. If you did this, you could get the group with a simple call like this:

user = new GlideRecord('sys_user');
user.get(gs.getUserID());
group = user.u_primary_assignee_group

I hope this helps!

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!